Privacy Policy

FACTS	WHAT DOES COPPER STATE CREDIT UNION DO WITH YOUR PERSONAL INFORMATION? [Revised 09/2024]
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include: Name, address, Social Security Number, and income Account balances and payment history Credit history and credit scores When you are no longer our member, we continue to share your information as described in this notice.
How?	All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Copper State Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Copper State Credit Union share?	Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus	YES	NO
For our marketing purposes—to offer our products and services to you	YES	NO
For joint marketing with other financial companies	YES	NO
For our affiliates’ everyday business purposes—information about your transactions and experiences	NO	WE DO NOT SHARE
For our affiliates’ everyday business purposes—information about your creditworthiness	NO	WE DO NOT SHARE
For non-affiliates to market to you	NO	WE DO NOT SHARE

Questions?

Who We Are
Who is providing this notice?	Copper State Credit Union

What We do
How does Copper State Credit Union protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.
How does Copper State Credit Union collect my personal information?	We collect your personal information, for example, when you start an account apply for a loan use your credit or debit card pay your bills make deposits to or withdrawals from the accounts you have with us We also collect your personal information from others, including credit bureaus or other companies.
Why can’t I limit all sharing?	Federal law only gives you the right to limit: sharing for affiliates’ everyday business purposes—information about your creditworthiness affiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. Copper State Credit Union does not have affiliates
Non-Affiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. Copper State Credit Union does not share with non-affiliates so that they can market to you.
Joint Marketing	A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include: Insurance companies

Additional Digital Banking Privacy Information

Certain features (such as payment services) of your digital banking and mobile banking services need to access your device’s contacts in order to complete transactions efficiently. In addition, certain features require access to your camera (for facial recognition or for mobile deposit). In addition, your mobile banking app also may periodically collect, transmit, and use geolocation information to support features that prevent fraudulent card use and alerts, but only if you expressly authorize collection of such information. You may choose whether geolocation information can be monitored on a continuous basis in the background, only while the app is being used, or not at all. You can change these permissions at any time in your device settings.

Website and Social Media Privacy Policy

Online Privacy Policy

Maintaining security with your financial and personal information is one of our most important responsibilities. Copper State Credit Union is committed to protecting the information of our members and other non-member visitors who use our website. We value your trust and handle all personal information with care.
As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you information about our products and services.

Secure Transmissions

To ensure information remains confidential, Copper State Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.

Email Security

Regular email is not secure. You should never provide information that is sensitive or confidential (such as your social security number, account number, or PIN) through unsecured email.

Cookies

A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Copper State Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie).

We use cookies and information gathered through their use to make your experience with Copper State Credit Union more personalized based on the products, services, or other interaction you have with us and other websites. Information gathered through use of cookies may be used to make offers to you via online advertising and additional digital channels for communication.

Third Party Links

Copper State Credit Union provides links to other organizations' websites as a service to our members. Copper State Credit Union does not control and is not responsible for the product, service, or overall website content available at a third party site. Copper State Credit Union neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site. Copper State Credit Union does not represent either the third party or the member if the two enter into a transaction.

Copper State Credit Union's privacy policies do not apply to linked websites. You should consult the privacy disclosures on any linked site for further information, especially before providing any personal non-public information.