Contact Copper State Credit Union

Attentive, local service from people who treat you like family, because you're part of our member family! 

Use the form below to get in touch with a Copper State Credit Union representative.

Anthem Branch
Copper State Credit Union
3428 W. Anthem Way
Anthem, AZ 85086
Phone
623.580.6000
Arrowhead Branch
Copper State Credit Union
18559 N. 59th Avenue
Glendale, AZ 85308
Phone
623.580.6000
Bell Branch
Copper State Credit Union
2400 W. Bell Road
Phoenix, AZ 85023
Phone
623.580.6000
Goodyear Branch
Copper State Credit Union
1270 N. Dysart Rd
Goodyear, AZ 85395
Phone
623.580.6000
Encanto Branch
Copper State Credit Union
1640 W. Thomas Road
Phoenix, AZ 85015
Phone
623.580.6000
Payson Branch
Copper State Credit Union
254 E. Highway 260
Payson, AZ 85541
Phone
623.580.6000
Surprise Branch
Copper State Credit Union
15613 W. Bell Road
Surprise, AZ 85374
Phone
623.580.6000

Ways To Contact Us

By Phone:
Call us at 623.580.6000 or 800.224.3330 during regular business hours from 8 AM to 5 PM Monday - Thursday and 8 AM to 6 PM Friday.
Visit A Branch:
Come visit us at any of our seven conveniently located branches.
Contact Us Form:
Use the Contact Us form below and we'll respond as quickly as possible.
Man Walking and Talking on the Phone Smiling

NEW Secure Voice ID

Secure voice ID from Copper State Credit Union allows you to save time and hassle when calling us by phone. When you call Copper State Credit Union, you’ll no longer have to provide a verbal password or answer verification questions because secure voice ID helps us detect and securely verify your unique voice in the first few moments of the call.

By enrolling in secure voice ID, you’ll be taking advantage of a digitally encrypted voice recognition software trusted by many financial institutions nationwide. This upgrade helps keep you safe from fraud and identity theft via impersonation or spoofing. The enrollment process for secure voice ID takes about 15 seconds and occurs at the end of your call with us (just stay on the line) after you speak with one of our friendly team members. We want to get you to the solutions you need, faster. Ask about secure voice ID the next time you call Copper State Credit Union.

Lost Or Stolen Debit And Credit Cards

It's important that you report suspected fraudulent activity, lost or stolen cards immediately!

Report a lost or stolen debit card, PIN change or  for debit card support: Call us at 623.580.6000 and choose option 4 for Card Services during business hours. Choose option 2 if you are calling after hours. Regular business hours are 9 AM to 5 PM Monday - Thursday  and 9 AM to 6 PM Friday. 

Lost or stolen credit card support: To report a lost or stolen credit card please call 1.800.558.3424. 

 

 

Woman using her card and computer
Contact Copper State Credit Union

Contact Us Form

Use the form to get in touch with a Copper State Credit Union representative. We'll respond as quickly as possible during business hours.


Address

Copper State Credit Union
15458 N. 28th Avenue
Phoenix, AZ 85053

IMPORTANT: Do NOT submit your member number, account numbers, social security number or other sensitive information through this form. For lost or stolen cards, please call the phone numbers above.

Talk With Your Credit Union Leadership Team

You're Family And Your Thoughts Matter

Your leadership team at Copper State Credit Union includes our Senior Executive Team of staff members and our Board of Directors. 

Our responsibility is the secure and sound management of the credit union. We work together to ensure that all decisions are made with our members' best interests as our highest priority.

Before making decisions, we gather information from industry thought leaders, the communities we serve, and you, our members. We value your thoughts and feedback and encourage you to share your visions and dreams for our credit union with us!

Please share your thoughts with the Leadership Team. We invite you to email us at seniorleadership@copperstatecu.org 

Arizona and Beyond

We're Always Ready To Serve You

Do you need to find an ATM quickly? Ready to open a Copper State Credit Union account or apply for a mortgage, auto loan or home equity line of credit?

We're here to help at one of our seven Arizona branch locations. You can also search for partner credit unions in the CO-OP Shared Branching Network and find surcharge-free ATMs throughout the country in the Allpoint Network™. See all locations and ATMs above.

To make a loan payment by mail, please use the following address:

Copper State Credit Union
15458 N. 28th Avenue
Phoenix, AZ 85053

Our Hours:
Monday - Thursday 9 AM - 5 PM
Friday 9 AM - 6 PM

Holiday Closure Schedule

Copper State CU will be closed for the following 2024 holidays.

• January 1 (New Year's Day)
• January 15 (Martin Luther King Jr. Day)
• February 19 (Presidents' Day)
• May 27 (Memorial Day)
• June 19 (Juneteenth)
• July 4 (Independence Day)
• September 2 (Labor Day)
• October 14 (Columbus Day/Indigenous Peoples Day)
• November 11 (Veterans Day)
• November 28 (Thanksgiving Day)
• November 29 (Day After Thanksgiving)
• December 24 at 1 PM (Christmas Eve)
• December 25 (Christmas)
• December 31 at 1 PM (New Year's Eve)